Frequently Asked Questions

Got a question? Browse through our most frequently asked questions to find the answer.

General
Please refer to our Partners page to see which universities accept the ELLT.

No, you cannot use headphones during the exam and your ears must be visible at all times. You are permitted to wear earphones during the listening test only. Learn more about the test rules here

No, you must be alone for the speaking exam. You will be required to show the examiner your passport during part 1 of the exam and also show your room to ensure you are alone.

Learn more about the test rules here

Please contact us using the webform if it has been over 48 hours after the speaking test and you still haven’t received your results.

We’ll work on getting this resolved on priority.

Registration/Account

No, your valid original passport is required for registration and during the speaking exam.

We’ll have to manually reset your account. Please get in touch with us using the contact form on this page. Most account reset queries are resolved within 24 hours.

You can reset your password using this link

If you’re still facing any difficulty, please get in touch using the contact form on this page.

General

No, you are not allowed to use a dictionary, thesaurus, translator, or any kind of study aid during the ELLT. 

No, you must use a laptop or desktop computer with a camera for your speaking exam. You cannot complete the speaking assessment on a mobile phone. 

Please get in touch with us using the contact form on this page. We’ll try to reset your modules within 24 hours.

If an ELLT candidate has a special education need (SEN) then this should be reported to the ELLT Academic Team upon registration. The candidate must produce a medical report with the details of the diagnosis and any recommendations. We support candidates with SEN and will make any reasonable adjustments to help the candidate taking the test. 

The range of modifications include, but are not limited to: 

  • Extra time of up to 50% in the speaking test 
  • Adjustment to the word count in the writing test 
  • Live remote speaker for pre-recorded listening component/transcript read aloud 
  • Live remote practical assistant to read the examination instructions aloud/computer reader 

If you have further questions, please feel free to contact us. Learn more about SEN here.

The reading takes 40 minutes, the listening takes 25 minutes, the writing takes 1 hour, and the speaking test takes 20 minutes, so in total it can be completed in about 2 and a half hours. However, you must book your speaking test 24 hours ahead of schedule. This means you should allow at least 2 days to complete your ELLT. Learn more about how the ELLT is structured here
Reading
All reading texts are between 400-600 words, during the test you will be required to read and answer questions on two texts. The reading test is 40 minutes long. Learn more about how the ELLT is structured here

Yes. You can learn more about practice tests here

Writing

No, once you have completed your essay and submitted it you will not be able to access it again, you will be required to answer questions about your writing test during your speaking test. We recommend remembering what you wrote about and even making some brief notes about your essay so you can prepare for the speaking test. 

Yes. You can learn more about practice tests here

Speaking
Yes, you are able to cancel up to 24 hours before your speaking test and rebook a new speaking test slot.

If you encounter any problems on the day of the speaking exam and need to reschedule, email us at ellt@oidigitalinstitute.com or contact us using the form here

Listening
The listening part is divided into three sections- one dialogue and one monologue and one listening analysis section. The listening test is 25 minutes long.
Results

Your overall level reflects an average of the reading, listening, writing, and speaking scores, where each component is equally weighted. 

Your ELLT certificate is valid for 18 months. 

You can access your results and certificate via the ELLT portal using your login details. Feel free to contact us if you face any difficulty accessing your certificate.

Most results are sent within 48 hours after the completion of your speaking test. This is when no test discrepancies are found.  In case of any discrepancies, it might lead to a delay as the test then undergoes an investigation process. Please contact us using the webform if it has been over 48 hours after the speaking test and you still haven’t received your results.

We highly recommend that you read your ELLT report to see which skills require further improvement and practice. We have a range of courses available to help boost your level. More details can be found here.

If all your 4 skills are at a B1+ or above, then we recommend taking the ELLT Preparation Course. This course  teaches you the techniques and strategies required to succeed in your ELLT and allows you to achieve the desired level. More details can be found here:
https://oidigitalinstitute.com/courses/higher-education/english-language-test-preparation/

Appeal

Yes, you may appeal your writing and/or speaking result within 14 days of test completion. It costs £30 and will take 14 days to process. To request an appeal please fill out this form: https://oidigitalinstitute.com/appeal/

Retake

Yes, you are allowed to take the test up to 3 times. To retake the test please log into your ELLT portal and purchase a new license.  

If you disagree with the speaking score you can file an appeal for a recheck or retake the test. It is not possible to re-take only the speaking exam again, you would need to re-attempt the whole test.

Got a question? Browse through our most frequently asked questions to find the answer. If you can’t find answer to your question in FAQs, please feel free to Contact Us. We respond to most queries within 24 hours.

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